SME Business Services

Many SME's are owner/managed and started their businesses utilising their technical skills or trades. A large number of them had little experience of managing and leading people or teams which can lead to problems as they grow, employ or develop supply chains.

This service is aimed at providing start-ups and existing SME businesses with easy and cost-effective skills development support for them and their team members to develop and grow through the following approaches:

Business Skills Modules - A series of online learning modules to upskill learners in Business Planning to Grow, Tendering to Win, Marketing for Results, Selling for Profit, Managing for Success and Excelling at Customer Service 

Business Policy Development -  A series of policies and procedures templates that SME's can adapt to support their businesses and make them more effective in winning work covering Health and Safety, Equal Opportunities, Customer Service and Complaints, Environmental and Sustainability, Corporate Social Responsibility, Business Continuity and Disaster Recovery Plan, Quality Management, Organisation Chart, Project Planning, Safeguarding, Skills and Qualifications Profiles and Matrix and Training and Development Policy

Leadership and Management Development Modules - A series of online learning skills development modules covering Understanding Innovation and Change in an Organisation, Planning Change in the Workplace, Planning and Allocating Work, Writing for Business, Giving Briefings and Making Presentations, Understanding Leadership, Understand how to Establish an Effective Team, Understanding how to Motivate to Improve Performance, Developing Yourself and Others, Understanding Training and Coaching in the Workplace, Understanding Organising and Delegating in the Workplace, Understanding Performance Management, Understanding the Communication Process in the Workplace, Understanding Negotiation and Networking in the Workplace, Understanding and Developing Relationships in the Workplace, Understanding how to Manage Contracts and Contractors in the Workplace, Leading and Motivating a Team Effectively, Managing Stress in the Workplace

Tendering Services - We have worked with over 400 SME's providing consultancy and tender development services to help them to join supplier frameworks and bid for contracts in many sectors. Our approach is to develop your in-house skills so you can be confident and self-sufficient in future tendering opportunities